FAQ's

When will my order ship. . . 

In stock items ship within the 1-2. Please note that orders do not ship on Saturday, Sunday or major holidays. Occasionally, items may be out of stock and you will be notified via email if this instance occurs. 

 

How much is shipping. . . 

Shipping is all dependent on your location and size of shipment. When you checkout it will automatically adjust and show you the cost. 

 

I returned my order. Can my shipping charges be refunded. . . 

Shipping costs are non-refundable.

   

R E T U R N S / R E F U N D S 

 

What is your online return policy. . .

Online purchases can be returned for online credit within 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. 

  

How do I cancel my recent order. . .

Orders may be cancelled before shipment only. If you’ve received a shipping notification unfortunately we’re unable to cancel your order.

 

I returned an item. When will I be refunded. . . 

All returns are processed immediately as received. You will receive an emailed return receipt and should notice the online credit code within 1-3 business days. If it’s been past the 3 business days please send us a email and we can look further into it!

  

Where can I mail my return to. . .

The Shed On Third

103 3rd St E

Thief River Falls, MN 56701

Attention: Returns

 

Do you offer free returns. . .

Not at this time. You are responsible for paying the shipping costs for returning your item(s). We recommend using a trackable shipping service or purchasing shipping insurance to ensure we receive your return. 

 

M I S C. 

 

I see something I love but my size is sold out online. Will you be receiving a restock. . .

Few items may be restocked, but the majority of our items have limited inventory, it's best to keep checking the site every weeks for new items. 

  

I saw something on your social media but can’t find it online. How can I order it. . .

Some items are exclusively online, and some are only found at our in store location. Call (218)-683-5328 to check the availability and see if they are able to ship it to you!

  

I have two discount codes. How can I use them both. . .

Unfortunately, our site only permits one discount code to be used at a time. 

 

I have a discount code but it won’t work. Help! 

 Whoops! Send us an email, we'd love to help you out.